Your booking confirmation is an acceptance of the terms &conditions. A valid government ID should be presented before boarding/ starting any trip/women travel groups/ travel groups for women.
• The cost & availability of the optional activities are not controlled by us & hence the onus of registering oneself for any such activities will be on the traveler (customer). The respective tour buddy from the Miloni Tours team can be contacted for activity information or vendors for doing the optional activities (Definition of optional activity: Any adventure sports, sightseeing, games, sports which are paid by the traveller herself and not in the inclusion).
• Shall there be any changes in the flight timings/baggage policy/ cancellation etc. Miloni Tours will not be responsible for the same. You may contact the respective airline directly.
• Itinerary can be changed due to operational issues or logistical challenges, however, we will try and ensure all important sightseeing points & activities are covered, or we will add alternate options.
• You must possess a passport which is valid for a minimum of 6 months from the date of your arrival date back in India in case of an International Trip.
• Shall there be a special grace period for making the payments, the cancellation policy shall be applicable and in the event of non-payment of funds legal action shall be taken, any legal fees/operational fees will have to be borne by the client.
• No delays will be made in departure timings owing to any participant getting late. Please report on time and clear your payments and ID checks. We reserve the right to edit/add/remove any member or content and
enjoy the complete ownership of our content, any disputes are not entertained on the same. However, you may get in touch with us for any requests or suggestions on our email.
PAYMENT SCHEDULE
BOOKING ONE MONTH BEFORE THE TRIP
·
A 25% advance payment is to be made 30 days before the trip start date as a booking amount.
·Balance amount is to be paid 45 days prior to the trip starting date Miloni Tours reserves the right to change/request money on a trip-to-trip basis.
BOOKING WITHIN THE MONTH OF THE TRIP
·
100% of the amount to be paid at the time of the booking
CANCELLATION POLICY
In the event of cancellation of tour/travel services due any avoidable/unavoidable reason/s from your end, we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing and are as follows :
|
NO |
Cancellation |
|
0-30 Days |
100% |
|
30-45 Days |
75% |
|
45-60 Days |
50% |
|
60 Days + |
0% |
Note: Written cancellation will be accepted on all working days, except Sunday, Any cancellation sent on Sundayor public holidays will be considered on the next working day. In case your visa gets rejected for any particular destination or if you are denied entry into a country, Miloni Tours will not be liable for any refunds because the embassy holds the right to grant/reject the visa. If the trip is cancelled by Miloni Tours due to any reasons, you will be refunded 100% of the trip amount. If the trip is postponed or cancelled due to Covid related norms as per the government, you will be extended a credit note for the amount paid, which can be used for future trips.
